| Process Optimization Process Optimization is about making processes more effective and efficient by means of process redesign, automation, training and change management. The result-oriented approach focuses not only on the performance and conformance of the process but also of the delivered product or service. Whether the goal is cost reduction, compliancy or time-to-market, a comprehensive process optimization strategy integrates processes and tools to meet the demand for real-time decision making and to provide a unified view of its technology operations. It offers increased visibility into all aspects of IT delivery, improves team communication, balances business needs, reduces risks and makes IT projects more predictable in terms of quality, timelines and costs. |  |
| Process Optimization not only ties together disconnected internal lifecycle IT Processes but also integrate/maps them with industry best practices and frameworks (COBIT, CMMI, ITIL, Agile, RUP, MSF, PM-BOK) across the entire lifecycle - plan, build, monitor and assess. Automation and effective deployment helps ‘institutionalize’ the processes effectively and efficiently…after all having processes without effective deployment is like having no process at all. An optimized process starts with the process and then finds the right automation tool or platform to automate the process using a variety of IT Tools and platforms in the areas of Project and Portfolio Management (EPM/PPM/ITG), Software Development (ALM/SCCM), Service Management (ITSM) and BPM. |
| Process optimization does not mean they cannot be changed. Change is a fact of life. Processes must be adaptable to changes and IT must develop capabilities that can deliver applications to support dynamically changing business environment. The optimize process embraces Agile and Lean approaches (Scrum, XP) as well as other formal approaches often under one unified delivery framework that supports multiple SDLC models. The support for Agile does not mean lack of planning or reporting - it simply means processes are more flexible, not non-existent. Agility does not lie with the success of a handful of projects in a organization but is engraved in all aspects of IT ranging from project management and governance all the way to organizational culture that supports and embraces it. |
| Process Automation not only does the process adoption become smoother and faster but also offers increased productivity and collaboration both within the teams and with the business. This approach appeals and assists all stakeholders including the executive management, business and technology management, software engineering, quality assurance, security professionals, audit and governance professionals. The artifacts and processes across the lifecycle are shared and their dependencies and status information is always in real time. Process are designed to effectively collect and report on relevant metrics, KPIs to measure the both process and product performance against business performance and conformance goals. This may require integration of different tools and processes under one repository to enable development of customized dashboards and scorecards for effective management and monitoring of IT processes. |
Want to Optimize your processes?
See our list of services that best suits your needs or Request for our comprehensive Process Optimization White Paper by completing our request form.